The following are the Terms and Conditions of orders placed with Phonetec (UK) Ltd. On ordering from Phonetec (UK) Ltd. you confirm your agreement to these Terms and Conditions.
All images on this site are reproduced with a view to portraying our products as accurately as possible. Please be aware that designs may vary slightly, from those shown, due to normal design and production fluctuations.
Accepted Methods of Payment
We currently only offer cash on collection.
Buying Products on Our Website
All of our prices are inclusive of VAT. We try to have accurate pricing and availability information on all the products we offer; despite our best efforts, a small number of the products in our catalogue may be mis-priced or have inaccurate stock availability information. We do verify prices as part of our acceptance procedure, and will inform you if a product’s correct price is higher than that stated in your order, so you may ultimately decide whether or not to order the product at the correct price. We may change the price of any product at any time before you place an order. If the goods you have ordered are not in stock, we may send an e-mail to inform you, at which time you may cancel your order. We reserve the right to substitute a product within an order when the product has been discontinued or has been out of stock for an extended period of time. Any substitute products added to an order may differ slightly in appearance, but will be of equal or greater specification and monitory value.
Your Right to Cancel
Unfortunately, we cannot refund, replace, or exchange certain products if the seal/packaging has been broken or opened. This is applicable to Wireless, Wired or VR Headsets; due to reasons of hygiene. Screen protectors cannot be returned once the protective layer for the adhesive side has been removed.
Replacements & Refunds
Where applicable, replacement or alternative items will be processed as promptly as possible, but please be aware that it may take up to 10 working days to issue the item. If an item is out of stock, it will then become a priority back order once stock is available.
If you are eligible for a refund, we will refund you back to the payment method you used when you originally paid for your order.
Voucher codes are only valid online and need to be entered in the shopping basket to obtain discount.
Voucher codes cannot be used in conjunction with any other promotional codes.
Any certificate or voucher has a cash redemption value of 0.001p and is not transferable or assignable.
Phonetec (UK) Ltd. reserve the right to withdraw any promotional voucher code at any time and for any reason
Information You Provide To Us
The following applies to any information you provide to us, for example during any registration or ordering process.
- You authorise us to use, store or otherwise process any personal information which relates to and identifies you, including but not limited to your name, email address, telephone number and address, to the extent reasonably necessary to fulfil your order, market/communicate products and services and deal with any enquiries relating to the same whether by us, our partners, successors (including the purchaser of the whole or part of our business), associates or sub-contractors (together our ‘Partner Companies’). If you would like to request or review any part of your personal information held by Phonetec (UK) Ltd. then you can do so from the ‘MY ACCOUNT‘ page or by emailing firstname.lastname@example.org
- If you obtain or choose to buy products through our website or give us personal information then we may collect information about your buying behaviour and if you send us personal correspondence such as emails or letters then we may collect this information into a file specific to you. All such information collected by us shall be referred to in these terms and conditions as ‘Personal Information’.
- Information you enter into our booking forms may be collected and stored briefly by us so that we may contact you in relation to the nature of your enquiry/attempted transaction, even if you don’t confirm the transaction. This may be used to contact you to enquire as to why the transaction was not completed.
Online Contract Formation
By completing and submitting the electronic order form you are agreeing to these Terms and Conditions and are making an offer to purchase goods from Phonetec (UK) Ltd. Our acceptance to your offer will only be considered complete at the time we send the confirmation e-mail to you, or when the goods you ordered are collected, whichever happens first. If for any reason your order is rejected before we accept your offer and payment has been taken, a full refund will be made immediately. Any goods on the same order which we have not confirmed in the dispatch confirmation e-mail and that have not been dispatched to you do not form part of the binding contract between you and Mobile Fun Limited.
Phonetec (UK) Ltd. will not tolerate any attempts to obtain goods by fraudulent means. Any fraudulent action will be reported to the relevant authorities. Please note that Internet host IP addresses are recorded when placing an order online.
Any orders placed by those aged under 18 must be with the consent of a parent or carer. Any information given by the child must be with the consent of a parent or carer.